1. Information Collection

When you engage with The Zoja, we collect information necessary to fulfill your luxury experience. This includes your name, contact details, shipping address, and payment information. We also gather digital data such as IP addresses and browsing behavior to refine our artisan offerings.

2. Use of Information

Your data is used exclusively to:

• Process and deliver your handcrafted orders.
• Provide personalized concierge services and support.
• Send exclusive invitations to collection launches (with your consent).
• Enhance our digital interface and user journey.

3. Data Security

We treat your data as if it were a rare heirloom. All transactions are processed through secure gateways, and we never store sensitive credit card information on our servers. Our digital infrastructure is monitored 24/7 to prevent unauthorized access.

4. Third-Party Disclosure

The Zoja does not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for trusted partners who assist us in operating our website and servicing you (such as DHL for global logistics), so long as those parties agree to keep this information confidential.

5. Your Controls

You hold the keys to your data. You may request access to, correction of, or deletion of your personal information at any time by contacting our Maison concierge at curations@thezoja.com.